Rise Service Company reviews

What your neighbors in Seguin and New Braunfels say.

These reviews come straight from Google, word for word. We never filter out the low ratings, and you can read every review on our Google listing.

4.9
Google rating
Posted on Google Google
Dianne Guida profile picture
Dianne Guida
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The technician, Peter, was very knowledgeable, helpful and professional.
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Gala Mikhaylova profile picture
Gala Mikhaylova
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I cannot recommend these guys more! They literally saved our family. Our AC suddenly stopped working and it went up to over 90 degrees quickly. We have two young kids and didn't wanna wait days, everyone was booked up. The gentleman I talked to on the phone was super professional & kind, and sent a repairman to our house despite the fact it was getting late. The repairman drove all the way from San Antonio area. He fixed our unit in no time. I'm so GRATEFUL 🙏, this company is simply amazing. 👏 Thank you!
Posted on Google Google
Jeff Hall profile picture
Jeff Hall
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Great experience with this HVAC technician Devon Ramirez from Rise Service Company! He arrived right on time and took the time to explain everything his company was going to be doing, which helped me to better understand the issue. He was very professional, knowledgeable, and easy to communicate with. Devon is differently, Highly experienced, Great professional and it showed in his diagnostic ability. Devon gets Five Stars from me and I'm going straight to the BBB web site and leave a Five-Star review there too. Thank you Rise Service Company for having an employee like Devon Ramirez on your team:}
Posted on Google Google
Ricardo Resendiz profile picture
Ricardo Resendiz
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Excellent service from Peter Ramos he was very knowledgeable, informative and professional highly recommend
Posted on Google Google
Erica Falkler profile picture
Erica Falkler
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My smart thermostat was not working as intended. The service technician first checked to make sure it did need replacing. Running a check on my system and replacing the panel took maybe an hour, and my AC was up and running.
Posted on Google Google
AceOne01Won profile picture
AceOne01Won
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Fabian is an all star technician who goes above and beyond! Rise is a reputable company with a great staff, I wish I’d found them sooner!
Posted on Google Google
Gregory Brown profile picture
Gregory Brown
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I am very happy with the response time, customer service, transparency about repair needed and pricing. Jake the owner, gave me a very reasonable price. Fabian and Brody were my technicians, they showed up early and finished the job in a timely fashion. Jake also left me a portable AC unit until job was finished. They made a very difficult situation better for my family and I. Thank you gentleman. I will recommend RISE to all family, friends and neighbors.
Posted on Google Google
Minouche Jean profile picture
Minouche Jean
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Mr. Devon Ramirez & staff were very professional, fast, & responsive! I received a call immediately after putting in my request for maintenance on my HVAC. Mr. Ramirez was very professional, knowledgeable, & arrived on time! Respected my house as if it was his. He answered all questions regarding concerns I had. He showed me everything regarding my unit & made sure I understood what he was explaining. I’m very impressed & please with the service we received today! I highly recommend hiring on the spot & getting the membership for annual cleaning. Thanks to the Rise service team for this great service!
Posted on Google Google
Greg Brandt profile picture
Greg Brandt
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Everything was excellent, Very informative and courteous technician!!
Posted on Google Google
Jared S. profile picture
Jared S.
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I’ve had several issues with my AC during this summer, Rise has answered the call not once, not twice but several times! A real person(Bryson), answers the phone and replies to text messages, even the owner reached out to make sure things are going smooth! Brody showed up promptly and was very professional and knowledgeable, explained everything during the diagnosis. He made the repair and got our system up and running in no time! Highly recommend!

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Rise Service Company BBB Business Review Rise Service Company 5-star rated on Thumbtack

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