Welcome to Rise Service Company. By accessing our website or utilizing our HVAC services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
By accessing this website or engaging Rise Service Company for service, you accept these Terms of Service in full. If you disagree with these terms or any part of these terms, you must not use this website or our services.
Estimates: All quotes provided are estimates based on a visual inspection and may be subject to change if unforeseen issues arise during the scope of work. We will always seek approval for additional costs before proceeding.
Payment: Payment is due upon completion of services unless prior financing arrangements have been made. We accept major credit cards, checks, and cash.
Deposits: Major installations may require a deposit for equipment procurement.
We stand by our work. Specific warranty details (labor and parts) will be provided on your specific invoice or proposal. Manufacturer warranties are subject to the terms set by the equipment manufacturer.
By providing your phone number to Rise Service Company, you agree to receive text messages regarding your service.
SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications: If you have consented to receive Customer Care text messages from Rise Service Company, you may receive messages related to the following:
Appointment reminders
Follow-up messages
Billing inquiries
Message Frequency: Message frequency may vary. You may receive up to 5 SMS messages per week regarding your appointments, billing, or service inquiries.
Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method: You may opt-in to receive SMS messages from Rise Service Company in the following ways:
By submitting an online form
Verbally, during a conversation
Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help: If you are experiencing any issues, you can reply with the keyword “HELP”. Or, you can get help directly from us at https://callrisetx.com/ or contact us at 830-243-5318.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages.
Message frequency may vary.
Carriers are not liable for delayed or undelivered messages.
shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or website.
These terms are governed by and construed in accordance with the laws of the State of Texas. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of Texas.
Questions about the Terms of Service should be sent to us at info@callrisetx.com or by mail to:
RISE Service Company
1055 FM 2623, Building #4, Suite A
Seguin, TX 78155
