Privacy Policy Last Updated: 2/3/2026
At Rise Service Company, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (https://callrisetx.com) or use our HVAC services.
We may collect the following types of information:
Personal Information: Name, address, email address, and phone number when you request a quote, schedule service, or contact us.
Service Data: Information regarding your HVAC system, home configuration, and service history to provide accurate repairs and installations.
Technical Data: IP address, browser type, and operating system when you visit our website.
We use your information for the following purposes:
To provide, maintain, and improve our HVAC services.
To schedule appointments and dispatch technicians to your location.
To communicate with you regarding your service request, quotes, or invoices.
To send service reminders or seasonal maintenance tips (only if you have opted in).
We do not sell, rent, or trade your personal information to third parties.
Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
We may share information with trusted third-party service providers (e.g., payment processors, CRM software) solely for the purpose of operating our business and providing services to you, with the exception of not sharing information obtained by SMS opt-in and phone numbers collected for SMS consent. These providers are bound by confidentiality agreements.
By providing your phone number and checking the consent box on our contact forms, you consent to receive SMS text messages from RISE Service Company regarding your service requests, appointment reminders, and estimates. Message and data rates may apply. You may reply STOP to opt-out at any time.
You have the right to:
Access the personal information we hold about you.
Request correction or deletion of your data.
Opt-out of marketing communications by following the unsubscribe instructions in emails or replying STOP to texts.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
If you have questions about this policy, please contact us:
RISE Service Company
1055 FM 2623, Building #4, Suite A, Seguin, TX 78155
Phone: 830-243-5318
Email: info@callrisetx.com
